IT Service Management (ITSM) Solution
The best ITSM technology behind your IT team
Manage the end-to-end delivery of IT services to customers in your organization with InvGate Service Desk.
IT Service Management Solution
IT Service Management (ITSM) delivers quality IT services to customers across your organization by bringing together the best combination of people, processes and software.
With InvGate Service Desk, your organization can create a state-of-the-art IT Services department, with ITIL-certified incident, problem, change and service management capabilities, a self-service platform and personalized reports.
InvGate Service Desk is used by organizations to support millions of users around the world.
Meet the service Desk software that actually works for you
ITIL Alignment
Everything you need to implement an ITSM project
InvGate Service Desk is one of the few ITIL® 4 platforms Certified by PinkVERIFY™. It provides your organization the foundation to build an ITIL compliant service desk.
- Service Desk
- Service Request Management
- Problem Management
- Change Enablement
- Incident Management
- Knowledge Management
- IT Asset Management
ITSM Tool
Build a state-of-the-art service desk
Create a single point of contact between IT and the rest of the organization. Bring together all communication channels on one platform. Organize and distribute work based on rules such as incidents, requests, category and level of priority.
