Enterprise Service Management – MITRACORP RESOURCES SDN. BHD.

Enterprise Service Management (ESM)

Create an employee-centric organization

Improve the experience of your teams by making everything your organization can do for them visible in one place, while at the same time streamlining processes and operations.

Enterprise Service Management Solution

With Enterprise Service Management, your organization can incorporate some of the best practices originally designed for IT departments and extend them to other teams, such as Human Resources, Legal, Facilities and Finance.

InvGate Service Desk allows your organization to create a central service portal. Centralize all incoming requests and integrate the process flow between departments for increased alignment and efficiency.

Service Catalog

Provide a unified service experience

From HR to IT, give visibility and access to your customers on everything your organization can do for them.